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AWARD WINNING FOR EXCELLENCE IN CARE

TRUSTED NURSING AND CARE AGENCY IN THE NORTH EAST

New Horizons Care Services is a nursing and care agency that offers tailored, supported living and care services in Stockton-On-Tees and nearby areas. We ensure compassionate and professional assistance for every individual.

Get in touch today to discuss your needs.

First Class Service

Qualified Staff

Tailor Made

DEDICATED TO CARE, COMMITTED TO YOU

At New Horizons Care Services, we provide exceptional care and support in Stockton-On-Tees and the surrounding area. Whether you need supported living to maintain independence or you're an employer requiring fully qualified care staff for a hospital, residential home, or private care, we are here to help 24/7. Founded in 2024, our nursing and care agency, run by experienced professionals, ensures that every client receives compassionate and personalised care.

We specialise in dementia care, domiciliary support, mental health services, and more, with all staff undergoing thorough DBS checks and mandatory training. Life may be unpredictable, but your care shouldn’t be. Experience a service that prioritises safety, integrity, and client satisfaction because your well-being is our aim. Our qualifications include NVQ Level 5, and we are advancing to NVQ Level 7. Get in touch with us today for any enquiries.

close-up image of a person's hand while holding an elder person's hand

WHAT WE OFFER

an elder woman in bed with two other persons in bedroom

HOME CARE SERVICES

Providing compassionate and professional home care services to support individuals daily, ensuring comfort and independence.

a nurse helping a person who is sitting on a wheelchair

SUPPORTED LIVING TAILORED TO YOU

Flexible live-in care designed around you, promoting independence while providing essential support for a fulfilling life.

a smiling elder woman with nurse

RECRUITMENT FOR CARE PROFESSIONALS

Matching skilled and compassionate care professionals with rewarding opportunities to make a real difference.

PROFESSIONAL STANDARDS AND ACCREDITATION

  • Royal College of Nursing (RCN)

  • Nursing & Midwifery Council (NMC)

  • University-Level Qualification – Nursing BSc

  • Care Quality Commission (CQC)

a nurse helping an elder woman
a nurse and a woman

WHY CHOOSE US?

At New Horizons Care Services, we are committed to providing high-quality care with compassion and professionalism. Our services are available 24/7, ensuring you get the support you need whenever you need it. We have a team of fully qualified, vetted, and trained professionals dedicated to delivering exceptional care. Every care plan is tailored to suit your needs, offering flexibility as your requirements change. With a strong reputation for reliability and quality, we take pride in serving the community excellently. Your well-being is our priority.

ABOUT OUR TEAM

JOSEPH NYABAKO
Co-Founder

Joseph is the co-founder of New Horizons Care Services and has a wealth of knowledge and experience within the care industry. His qualifications in mental health nursing and social work are highlighted by his qualifications [BSc (Hons)]. He also assigns fully qualified staff to fulfil your needs and requirements. All clients will have a direct point of contact with Joseph.

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​JOSEPHAT DOKOTERA
Co-Founder

Josephat is the registered manager for New Horizons Care Services. He is also a fully qualified registered general and mental health nurse with over 20 years of experience. His current role and responsibilities include overseeing the overall running of the agency. He strongly emphasises ensuring that all staff sent out can deliver the high standards of service we expect.

Joseph Nyabako
Josephat Dokotera

FAQS

“As a nursing home manager, you can appreciate the difficulties in finding staff, nurses, and carers, especially at short notice. I have worked with New Horizons 24/7 Pvt Ltd for the past seven months and would not work with any other agency. New Horizons 24/7 Pvt Ltd’s nurses are second to none—they are well-trained, very professional, and a pleasure to work with. The carers are the same. Joseph and Joe have never let me down, and I would seriously recommend them to anyone requiring agency staff.”

​YOUR GO-TO NURSING AND CARE AGENCY

Need Experienced Care Staff? We Supply Trained Professionals To Meet Your Needs. Call Us Today Anytime. We Are Available 24/7 For Your Needs.

a nurse and an elder man

CONTACT DETAILS

Address: 

Stockton Business Centre, 70-74 Brunswick St,

Stockton-On-Tees, County Durham, TS18 1DW

Areas we cover: 

  • Stockton-on-Tees

  • Newcastle

  • Sunderland

  • Durham

  • Darlington

  • Middlesbrough

  • The North East​

OPENING HOURS

Open 24/7

CONNECT WITH US

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NEW HORIZONS 24/7 PVT LTD, registered as a limited company in England and Wales under company number: 09346446.

Registered Company Address: 70-74 Brunswick Street, Stockton-On-Tees, Cleveland, TS18 1DW.

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